Frequently Asked Questions
Check out the most frequently asked questions of our visitors and their answers. If you can't find what you are looking for, please contact us.
Sitio Phoenix is in Jericoacoara?
No, the hostel is located in the nearby Prea Beach, lies only 12 kilometers from the village.
Are pets allowed at the inn?
Small pets are welcome, but being under responsibility of the owner.
The hostel has some leisure?
Yes, put the pool available, rest areas, a games room and playground.
Breakfast is offered?
The breakfast service is available at the time chosen by the guest, between 08:00 at 10:00.
From how old is charged extra?
Children up to 5 years accompanied by two adults is Free.
What form of payment?
Reserve held upon payment of 50% of the total value (signal) via bank transfer / deposit.
What cards are accepted?
The hostel accepts all major cards from Brazil and the world.
How do I cancel my reservation?
Cancellations and changes must be requested by email.
Any fee for the service is charged?
We do not charge service fee.
Do you have a Transfer service?
Yes, we offer private transfer from Fortaleza to Prea - round trip - in a 4x4 car with air conditioning. At any time.